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Quality Control & Assurance Officer

De Monchy Group began in 1851 as a family-owned company, trading spices and agri-commodities. The organisation has a solid, long-standing reputation that serves as the foundation for our business activities. De Monchy Natural Products specializes in supplying a select group of spices (vanilla, cassia and other spices) to the fragrance, flavour, and food industry. We’ve built our business on deep cooperation with local partners near the origins of our products. The culture is characterized by entrepreneurship & passion for what we do. We view diversity as one of the key enablers that helps our business grow; our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. The head office is located in Rotterdam, and we have subsidiaries in Madagascar, Uganda, Indonesia, and the USA. All activities are on a global level.

Job Description

You will be part of a creative, dynamic international work environment where you will collaborate with supportive colleagues. You will be mainly responsible for ensuring compliance with quality standards of the products we produce and trade. We offer you the flexibility and trust to choose how best to tackle tasks and solve problems.

Quality Control

Product inspection and sampling.
Manage and operate internal laboratory (product testing).
Manage workload with both internal and external laboratories and surveyors.
Reporting and trending of results / product conformity (LIMS).
Specifications management.
Management of Certificates of Analyses.
Perform additional product analysis for (market) developments/requests.
Site inspections for cleaning, hygiene, pest control and maintenance / utilities.
Verification of quality / quantity.
Maintenance of testing equipment.

Quality Assurance

Support in handling incidents / complaints.
Assist in internal and external audits.
Manage requirements from standards and customers.
Support QA&C Manager in ongoing business.

Job Profile

You are a real go-getter, who likes to be both commercially and quality-conscious within a diversified job in an international environment. You bring those unique qualities, with the following skills and qualifications:

College degree in Laboratory, Food Technology or comparable study.
Excellent data collection and analysis skills.
Experience with particular products (Vanilla/Cinnamon).
Fluent in English.
Nice to have: experience in Technical/Quality related role in the Food Industry and knowledge of GFSI Quality Management Systems.

Offer

In addition to access to training and development opportunities, you will have access to:

Flexible working arrangements.
An attractive salary and benefits package (company & performance-based bonus).
A competitive pension scheme.
The De Monchy Food Group Corporate Social Responsibility opportunities such as participating in the Trivium Foundation’s sponsorship projects to help improve the living conditions of communities and small farmers in our supply chain.

Location

This role will be based at our head office in Rotterdam, The Netherlands.

Apply

Ready to launch your career?

Apply today! Please submit your CV and motivation letter to Mrs. Maria Brito via email: mbrito@monchynp.com

Customer Care Officer

Job Description

You will be part of a creative, dynamic international work environment where you will collaborate with supportive colleagues. As our Customer Care Officer, you are the point of contact for our existing and potential customers in EMEA. You will be adding value and knowledge to the customer’s journey by managing a part of their experience. The most important tasks are:

Reviewing, preparing, monitoring and routing purchase and sales orders in a fast-paced environment.
Timely and accurate administration of sales orders, customer complaints, material returns and credits.
Answer price and availability questions, respond to customer requests for MSDS, Certifications, etc.
Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer care.
Managing deadlines to ensure the process runs as smoothly as possible.
Support the Marketing and Sales team in the commercial process.
Collaborate with other team members and departments to improve overall processes and tools.

Job Profile

You are customer-oriented and passionate about providing excellent customer service. You have a hands-on mentality. You work accurately, independently and proactively. You bring those unique qualities, with the following skills and qualifications:

College (MBO) or Bachelor (HBO) in business, marketing, economics or related field.
Experience in sales and understanding the sales process and dynamics.
Affinity with food industry, preferably with commodities and/or ingredients is an asset.
Familiarity with relevant rules, regulations and standards. Experience and understanding of international logistics are a plus: coordinating shipments by air, sea and road, understanding of incoterms; custom clearance, etc.
International experience.
Fluent in English and Dutch. German, French, Spanish or another EU language is an asset.

Offer

In addition to access to training and development opportunities, you will have access to:

Flexible working arrangements.
An attractive salary and benefits package (company & performance-based bonus).
A competitive pension scheme.
The De Monchy Food Group Corporate Social Responsibility opportunities such as participating in the Trivium Foundation’s sponsorship projects to help improve the living conditions of communities and small farmers in our supply chain.

Location

This role will be based at our head office in Rotterdam, The Netherlands.

Apply

Ready to launch your career?

Apply today! Please submit your CV and motivation letter to Mrs. Maria Brito via email: mbrito@monchynp.com

Assistant Controller

Job Description

As Assistant Controller you are responsible for the accounting of the De Monchy Natural Products entities, reporting to the Finance & Operations Manager. Together with the Group Controller, you are responsible for developing and managing financial controls in accordance with the company’s procedures. You coordinate, prepare and lead the annual budget forecasting cycle. Other tasks and responsibilities include:

Leading the monthly closing process.
Preparation of the annual report, including consolidation.
Preparing and coordinating the audit by external auditor.
Further develop and deploy Power BI reports in the organization.
Set up periodic forecasts (including cash and working capital).
Participate in various projects, including improvement of the (financial) ICT environment.
Managing and complying with reporting requirements and tax returns from local, state and federal governments.
Checking registered invoices in accounting software and keeping track of the (digital) financial administration, A/R (including credit management) A/P, stock and position report (including analyses on request).

Job Profile

You are an efficient communicator and always looking for ways to improve and streamline the processes that you are involved with. You are accurate and you like to work in a dynamic, positive environment to develop your own skills and interests. You bring those unique qualities, with the following skills and qualifications:

Bachelor (HBO) in (Business) Economics and/or Accountancy.
2-4 years of experience in a finance position.
Experience/affinity with the food industry, preferably with raw materials and/or ingredients is an asset.
Experienced in working in an international business environment.
Fluent in English and Dutch.
Computer literate (incl. MS Office, Accounting software, Power BI, ERP and CRM software).
Team player, but also able to work independently.
Attention to details and a systematic way of working.
Hands-on and pragmatic in solving problems.

Offer

In addition to access to training and development opportunities, you will have access to:

Flexible working arrangements.
An attractive salary and benefits package (company & performance-based bonus).
A competitive pension scheme.
The De Monchy Food Group Corporate Social Responsibility opportunities such as participating in the Trivium Foundation’s sponsorship projects to help improve the living conditions of communities and small farmers in our supply chain.

Location

This role will be based at our head office in Rotterdam, The Netherlands.

Apply

Ready to launch your career?

Apply today! Please submit your CV and motivation letter to Mrs. Maria Brito via email: mbrito@monchynp.com

Join

Our Team

Quality Control & Assurance Officer

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Customer Care Officer

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Assistant Controller

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